The amount of the refund depends on the timing of your cancellation and the type of rate booked. Cancellations and modifications on our flexible rates are free of charge up to 24 hours before arrival. When cancelling after 6pm hotel time the day before arrival the forfeiture amount will be one night stay.
Please note that a 14-day cancellation policy applies on the dates 30 December 2020 until 01 January 2021.
For our prepaid rates, the full amount will be charged and no refund can be extended when cancelling or modifying the booking and when not showing up.
Also please consult your official hotel confirmation to verify the cancellation policy applicable to your booking.