Privacy Statement

Who we are

Pulitzer Amsterdam is an independently owned and operated hotel with an affiliation to Preferred Hotels & Resorts. Our registered Chamber of Commerce number is 33122074 and our offices can be found at Prinsengracht 323, 1016 GZ Amsterdam. Since the 1970’s we have provided guests and visitors with genuine Dutch hospitality experiences and lasting memories of Amsterdam and all it has to offer. We will continue to do so going forward. To support us in doing exactly this, we collect data from you as our valued guest. Much has changed over the years including the way we collect, store and safeguard our guests’ personal data. Pulitzer Amsterdam holds the privacy of its guests, including their use of its websites, in the highest regard. All websites of Pulitzer Amsterdam offer the option to leave personal data in order to book rooms or to provide us with any necessary information that supports the services we deliver. We are subject to the rules and regulations of the EU General Data Protection Regulation dating back to May 2016, which dictates how to use and safeguard your data.

Data collected; which information do we use for what purpose

Pulitzer Amsterdam collects personal identifiable information in order to respond to the needs of guests and visitors of the hotel. The types of information that we collect may include but are not limited to the following:

• Contact information: name, gender, address, email address, telephone number,
• Payment information, including credit card number, expiry date and card holder’s name,
• Any preferences related to the services we provide which are necessary to fulfill your special requests such as room preferences, gender, lifestyle information, communication preferences, and any other information that you voluntarily provide.

We will ask you to identify yourself by showing us your passport or identity card in order to make sure we can verify your identity in relation to the hotel transaction.

Collection purpose

Pulitzer Amsterdam does not ask for personal identifiable information unless we need it, intend to use it, or when you voluntarily provide it. The primary purpose of collecting information is:

• Providing services, such as making a reservation, fulfilling a request for information, or completing a product/service order.
• Communicating special offers, promotions or hotel news.
• Performing market research to improve the effectiveness of hotel services, websites and communications.

You can always opt-out from any communications by using the corresponding link at the bottom of our emails, or by contacting us directly via: privacy@pulitzeramsterdam.com. You have the choice not to provide certain personal identifiable information. Doing this however, may affect the process of the services we deliver.

Cookies and Google Analytics

We make use of the services provided by Google Analytics to collect standard internet log information and details of visitor behavioral patterns. We do this to gain insight into user behavior, such as the number of visitors to the various parts of the sites. This information is only processed in a way that does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website. Our websites use cookies to personalize the online experiences. Cookies are encrypted text files that are sent to your browser and stored on your computer. This technique assigns your computer with a unique identifier and helps us recognize you whenever you return to our websites.

We do not use cookies to collect information of your visits to other websites. Cookies are not designed to follow you anywhere else than on our websites. Cookie technology does not have an impact on the functioning of your hardware, programs or files.

You may configure your browser to treat cookies differently, or to block them completely. However, doing so will adversely affect your ability to perform certain transactions and access certain information on our websites. We use Instagram Feed plugin to display social media content on our website. As a result, our website makes requests to Instagram’s servers in order to get data to populate the feed(s) and to display images and videos. These requests make your IP address visible to Instagram, who may use it in accordance with their privacy policy https://help.instagram.com/155833707900388.

Wi-Fi

When you use Pulitzer Amsterdam Wi-Fi we may collect data about:

1. The MAC address of your device;
2. The volume of data which you use;
3. Your usage by access time, duration and frequency;
4. Name and room number.

Protection

All our websites have security measures in place to protect your personal identifiable information against unauthorized access, disclosure or alternation while under the control of Hotel Pulitzer Amsterdam. We safeguard your data through administrative protocols and security procedures. In addition, all our websites have a firewall in place to protect personal data from accidental unauthorized access.

Please do not include any credit card information in your electronic communication unless it is required or requested by us in order to complete a reservation process.

Sharing your personal data with our partners

Pulitzer Amsterdam is not in the business of selling anyone’s data to third parties. We do however have partnerships with partners to support delivering the information we believe is of interest to you. These service providers are prohibited from using your personal information for any purpose other than to help us send and receive communications relating to our products and services.

Pulitzer Amsterdam does not provide personal identifiable information to third parties for direct marketing purposes unless you have given your explicit consent to do so, such as opting-in for updates about promotions and offers. It is our intention to only send communications that are useful to you and that you want to receive.

Pulitzer Amsterdam will need to provide your personal data to third parties if it is obliged to do so on account of national or international laws or if we consider it necessary to do so in defense of our own rights. Here are the parties we work with and a reference to their sites, where privacy statements can often be found at the very bottom, just in case you wish to further familiarize yourself with them.

Preferred Hotels & Resorts
https://preferredhotels.com/policies
Hotel Affiliation

Sabre SynXis
https://www.sabre.com/about/privacy/
Booking engine for reservations

Orange Hotel Marketing
https://www.orangehotelmarketing.com/
Online marketing

Mailchimp
https://mailchimp.com/legal/
Email marketing

Revinate
https://www.revinate.com/privacy/
Email marketing

In order to register consent to receive marketing related mails, Revinate will captures IP addresses and User Agent Strings on behalf of Pulitzer Amsterdam. Aside from the above-mentioned partners, we also provide anonymized information about nationality statistics and general turnover information to the Dutch national bureau of Statistics and the City Council of Amsterdam which we are required to do under Dutch national law.

Managing your data 

You have the lawful right under the EU General Data Protection Regulation dating back to May 2016 to access any personal information about you that is held by Pulitzer Amsterdam. To obtain a copy of this information, please email us via: privacy@pulitzeramsterdam.com. You also have the right to be forgotten and if you wish to exercise this right, please let us know and we will erase your personal data from our systems. We will respond to your request within a month. You also have the option to opt-out (unsubscribe) from our promotional mailings every time you receive one.

Minors 

We do not seek to collect personal information from minors. However, we cannot always determine the age of users of our websites. If a minor provides us with personal identifiable information without a parent’s consent, we request the parent to contact us directly to have the information erased from our database.

Change

Pulitzer Amsterdam has the right to amend this privacy policy from time to time to meet any changes in national or international laws, or to satisfy the needs of our guests, partners or users. All versions include a creation date, so that you are always aware of when the Privacy Statement was last modified.

Updated: May 24, 2018